ComIzed & Vonage enter into collaboration
ComIzed and Vonage have just entered into an agreement to collaborate on sales and support for Vonage’s NewVoiceMedia contact centre solution in Denmark.
ComIzed is a Nordic supplier of services and solutions that improve customer experience and customer journey. ComIzed is supporting customers with knowledge around technology, operational knowledge and structure. ComIzed has developed a unique service concept - +1 service - where we deliver a bit more than our customers expect.
Vonage’s NewVoiceMedia solution provides contact centre and inside sales technology that enables businesses to create exceptional, emotive customer experiences to serve better and sell more. Built from a true cloud environment, the solution seamlessly integrates voice and digital communications channels without expensive, disruptive hardware changes and plugs into an organization’s CRM platform for access to rich customer data, from which customer service agents and sales reps can make personal connections through every channel.
Robert Gavin, Senior Vice President of Alliances at Vonage, says: “We are extremely pleased to partner with ComIzed, which will help us strengthen our local presence in Denmark as Vonage continues to transform industries with its market-leading cloud contact centre technology. What sets ComIzed apart is the wealth of contact centre distribution expertise it has combined with a unique service concept “+1 service” to help customers realize the value of their investment over the long term.
CEO of ComIzed Jesper Gettermann is also very optimistic about the possibilities of the collaboration. “Vonage’s cloud contact centre solution fits perfectly into our product & service strategy to offer solutions from the leading suppliers in the market. NVM is a fantastic match and we look forward to offering a full-service concept (+1 Service) incl. 24/7 - to Salesforce Danish / Nordic customers.”
For further information:
Tel. + 45 42425973
Vonage PR contact
Tel: +44 (0)7500 006 458